FAQs
What makes Enchanted Creations candles different?
Our candles are handcrafted with love and dedication, using high-quality ingredients that ensure a long-lasting and clean burn. Each candle is carefully poured, embodying our commitment to craftsmanship and the legacy we’re building for our family.
What are your candles made from?
We use a natural blend of high-quality wax and essential oils to create a clean-burning, fragrant experience. Our ingredients are eco-friendly and safe for your home.
How long do your candles typically burn?
The burn time is about 10-60 hours. We recommend trimming the wick before each use to ensure an even and long-lasting burn.
Do you offer gift wrapping or special packaging?
Yes, we offer gift wrapping and personalized notes for special occasions. You can select this option during checkout or contact us if you have specific requests.
What is your return policy?
If you are not completely satisfied with your purchase, we accept returns within 14 days of receipt, provided the candle is unused and in its original packaging. Contact our customer service for further assistance.
Do you offer custom or personalized candles?
- Yes! We offer custom scents and designs for special events like weddings, birthdays, or corporate gifts. Please reach out to us directly for more details on custom orders.